Excited for the new update but unable to see it in the Play Store? Is only the "Open" button visible instead? This guide will help you fix this issue and accessing the update in no time.


How to Fix "Not Seeing Update" on Play Store?


1. Ensure you're connected to Wi-Fi or mobile data network.

2. Clear cache for Google Play Store:

    a. Go to "Settings".

    b. Open "Apps"/"Application Manager"/"Application Management".

    c. Select "ALL".

    d. Choose "Google Play Services" (if you cannot see this, enable "Show System Processes" up top).

    e. Select "Clear cache".

    f. Choose "OK".

3. Uninstall and reinstall the Play Store updates:

    a. Go to "Settings".

    b. Open "Apps"/"Application Manager"/"Application Management".

    c. Select "ALL".

    d. Choose "Google Play Services" (if you cannot see this, enable "Show System Processes" up top).

    e. Select "Clear cache".

    f. Choose "OK".

4. Install system updates: 

    a. Go to "Settings". 

    b. Select "About"/"System Updates".

    c. If an update is available, follow the on-screen instructions to install it on your device. 

5. Restart your device.

6. Check Google Play Store Updates Section:

    a. Open "Play Store".

   b. Click on your profile located top right.

    c. Select "My apps & games".

    d. On the "Updates" tab, scroll down and check if game.tv can be updated there. If so, click on "Update" to the right.


Voila! With all these steps, you'll be updating our app and playing again in no time.


Last Updated 08th June 2021.


Thanks for reading all the way through. If you have any further questions or your doubt wasn’t clarified, let us know right away. We’re always ready to help.